Chesapeake Homes Homeowner Support

Emergency Service

The best way to handle an emergency is to be prepared and informed when an emergency occurs. READ THE FOLLOWING INFORMATION NOW!

EMERGENCY SERVICE PROGRAM

We know you will be happy in your new home; however, we also realize that homes occasionally need emergency service. So, for your convenience and quickest response to your emergency needs, we are listing the within each community in the Homeowners Warranty Book. All contractors and suppliers should be contacted directly.

There will be no service charge for warranted items, but you will be responsible for any charges for a non-warranted service call (i.e., tripped circuit breaker, clogged air filter, owner-caused plumbing obstruction, service request to an inappropriate subcontractor, etc.).

Those who choose to mail their Work Request Information Sheets, please be sure requests are properly addressed to Chesapeake Homes, Warranty Service Department, 448 Viking Drive, Virginia Beach, VA 23452, and that you keep a copy for your records and reference.

For emergency situations that cannot be handled by a subcontractor, call the Chesapeake Homes Warranty Service Department at 757-671-8700 during normal working hours (8:00 a.m. to 5:00 p.m. Monday through Friday.)