In today’s market, homebuyers are looking for real support, from a real person, relatively quickly. Buying a home is a big decision with lots of questions. Here at Chesapeake Homes, we want to make the process seem less daunting. Our online sales team gives homebuyers that instant support and real-time guidance so navigating new homes is easier then ever.
What is an Online Sales Consultant?
For example, imagine you are looking for a new home or maybe you are just perusing your options. You find our website and you come across something you love. Whether that is a quick move-in home, a particular community, or you love it all, but don’t know where to start, our online sales consultants (OSC) are here for you. OSC is the first point of contact for buyers at all stages of the new home search. How did you find out about Chesapeake Homes? Was it from a friend, a social media post, a sign, an advertisement, or did google send you here? However, and whenever you find us, our OSCs are ready to welcome you home. OSCs are trained professionals who will guide you, answer questions, schedule your appointments, and provide you with assistance in streamlining your choices in the buying process. OSC is there to build trust, offer clarity, and be a buyers guide to confidently step into the next phase of the buying journey.
How OSCs Make the Home Shopping Experience Better for YOU!
You now know what an Online Sales Consultant is, but how can this role help you have a better home buying experience with Chesapeake Homes?
Tired of talking with a chatbot or having AI take you through 100 questions before you get to a real person? That isn’t an issue at Chesapeake Homes, thanks to our amazing online sales team. OSCs are available beyond the traditional office hours, their number takes you straight to their phones, and thoughtful timely answers are just a call or text away.
At Chesapeake Homes we have dozens of floor plans, multiple communities that span across three states, a wide range of pricing opportunities, and the option to build from the ground up or purchase a designer curated home. That can seem like a lot to choose from when you are starting off in your home buying journey. Thankfully, OSCs help simplify these choices and turn what may be overwhelming to some into something new, fun, and exciting. Just like homebuying should be. A conversation with OSC will save you time and energy in the long run and assist you in finding the best possible options available based on your needs.
Based on your needs and your new home desires, our online sales consultants will be here to get you to the next step in the process, which is making an appointment at a community. Whether you are looking to tour our models, take a peek at a particular home, need a virtual appointment, or want to chat with our onsite team, OSC will get you booked and prepped. Our team will help coordinate with you the best possible date and time, making it easier for homebuyers to move from online research to in-person exploration. OSC will send out all the information you will need before your appointment and check in with you following it. They make it a seamless process and a less stressful next step for all.
From your first click on our website to your in-person visit to a community, our OSCs with ensure no one falls through the cracks. They will follow up, check in, send community updates, and be a resource for everyone looking for that dream new home with Chesapeake Homes. Chesapeake Homes goal as a whole is to make sure from beginning to end all homebuyers feel supported and informed. So even before you meet anyone at the community, OSCs have got you covered.
Why This Matters to You
In a competitive housing market, quick and reliable information is the difference between landing your dream home or missing out on a great new opportunity. Online sales consultants help you as a homebuyer feel informed, confident, and connected from the very beginning. They are consultants for Chesapeake Homes who are here to educate and empower homebuyers. Having this go-to expert who can demystify the process and help cut through the layers of decisions that come with homebuilding.
OSC is an essential part of the homebuilding experience. They bridge they gap between curiosity and commitment, supplying all the information and guidance one could need, including making sure you have that appointment. If you are looking for that helpful voice within the homebuying experience at Chesapeake Homes, reach out to our OSC team today.
Interested in connecting with a Chesapeake Homes OSC? Stephanie and Dani are excited to speak with you. Reach out today!
