When it comes to buying a home, there's nothing more important than feeling secure in your investment. At Chesapeake Homes, that peace of mind is made possible by our exceptional warranty program! We ensure quality construction during the build process and beyond with 1-year & 2-year warranties and a 10-year structural warranty provided through Quality Builders Warranty, a company backed by Liberty Mutual – so you can rest assured knowing your new home is protected for years to come.
Warranty Service Department Phone Number: 844-959-0103
Monday-Friday, 8am-5pm
All requests must be submitted through the Quality Builder's Warranty (QBW) Portal.
Spring & Summer Weather Information:
Please note that any damage to your home caused by weather-related conditions is not covered under the warranty program. We recommend reporting such damages to your homeowner's insurance company for assistance. If you have an emergency, please call the appropriate trade partner on your list located on your electrical panel.
Tips for Warmer Weather Months:
- Inspect the exterior of your home: Check gutters/downspouts, roof, determine if a power washing is needed, check windows and doors, and repaint/stain as needed.
- Run system and safety checks: Check smoke/carbon monoxide detectors, flush your water heater, and service your HVAC system.
- Prepare for storm season: Review your insurance coverage and create or update your emergency kit.
Welcome to your new home! We wish you many years of happiness and sincerely appreciate the opportunity you have given us to build your new home. We recognize your new home is one of the largest investments you will ever make, and thus we have used high-quality products and the best available workmanship to protect your investment.
The key to happiness and pleasure in your new home is a trouble-free operation of the fine mechanical components, and quick satisfactory service when required. Take the time to thoroughly read the Warranty Program book which outlines procedures to ensure the orderly and systematic handling of your service requests.
The Warranty Program book contains additional information which will assist you, as well as some suggestions for routine maintenance that will enable you to avoid some of the more common complications encountered by new homeowners.
